The Best AI Call Summary Tools

Call summaries serve as a valuable resource for various reasons. They help ensure that important points from business discussions are not lost or forgotten. They provide a comprehensive overview of the conversation, making it easier to reference and follow up on action items. Call summaries also facilitate collaboration among team members who may have missed the call or need a quick recap. By leveraging AI technology, call summary generators automate the process of creating these summaries, saving time and effort for individuals and teams.

Features to Look for in AI Call Summary Generators

When evaluating AI call summary generators for sales or customer success, it's essential to consider certain features that can enhance the user experience and improve productivity. Here are some key features to look for:

1. Accurate Transcription

The foundation of any effective call summary is accurate transcription. AI call summary generators should have advanced speech recognition capabilities to transcribe conversations with high precision. This ensures that the generated summaries are reliable and reflect the content of the call accurately.

2. Action Item Extraction

Call summaries should go beyond mere transcription and provide actionable insights. Look for AI call summary generators that can identify and extract action items from the conversation. This feature helps streamline follow-up tasks and ensures that nothing falls through the cracks.

3. Sentiment Analysis

Understanding the sentiment expressed during a call can be valuable for assessing the overall tone and mood of the conversation. AI call summary generators equipped with sentiment analysis capabilities can highlight positive, negative, or neutral sentiments expressed by participants. This information provides additional context and helps in gauging the overall effectiveness of the call.

4. Searchable Transcripts

Efficiently navigating through call transcripts is essential when looking for specific information or quotes. AI call summary generators that offer a searchable transcript feature enable users to quickly find relevant sections of the conversation using keywords or phrases. This saves time and enhances the usability of the generated summaries.

5. Integration with Productivity Tools

To maximize the effectiveness of AI call summary generators, integration with popular productivity tools is essential. Look for generators that seamlessly integrate with platforms like Microsoft 365, Google Workspace, or project management tools. This integration allows for easy sharing, collaboration, and follow-up on action items within your existing workflow.

6. Customization Options

Every business has unique requirements when it comes to call summaries. Choosing an AI call summary generator that offers customization options allows you to tailor the generated summaries to meet your specific needs. Look for features that enable you to adjust the length, format, and level of detail in the summaries.

Now that we have explored the essential features to consider, let's dive into the top AI call summary generators available in the market.

1. Notta: Transcribing and Summarizing Audio & Video Files

Notta is a powerful and user-friendly AI call summary generator that excels in transcribing and summarizing audio and video files. With Notta, you can create summaries with action items, chapters, and highlights from media files. One standout feature of Notta is its real-time transcription capability, which boasts an impressive accuracy rate of 98.86%. Notta also offers a variety of import and export options, allowing you to transcribe and summarize files directly from platforms like Dropbox, Google Drive, and YouTube.

Key Features of Notta:

Transcription Option: Notta includes a speech-to-text feature, enabling automatic transcription of audio and video into text.
Detailed Summaries: The Notta Web App generates detailed summaries, extracting important information like action items, chapters, and an overview.
Upload Direct URLs: With Notta, you can transcribe and summarize files directly from Dropbox, Google Drive, and YouTube using a URL.

Pros of Notta:

Handy Chrome extension for transcribing audio from any webpage.
Ability to generate a short summary with action items, chapters, and an overview.
Multiple formats for sharing transcripts and summaries, including TXT, DOCX, PDF, SRT, Word, and Excel.

Cons of Notta:

Certain limitations apply to the free plan, and the Notta AI Summary Generator feature requires a paid Pro plan.
Limited to audio and video summarization, not suitable for online blogs or articles.

2. Glasp: Summarizing Long YouTube Videos

Glasp is a Chrome and Safari extension that specializes in summarizing long YouTube videos. This free tool offers personalized summaries based on annotations and provides a web and PDF highlighter with multiple color options. Glasp stands out for its ability to summarize a wide range of content, including YouTube videos, web articles, and lengthy PDF documents.

Key Features of Glasp:

Personalized Summaries: Glasp's Chrome extension generates AI-powered summaries based on annotations.
Export Options: Summaries can be seamlessly exported in Markdown format.
Free Extension: The Glasp Chrome and Safari extension is free to use.

Pros of Glasp:

Ability to highlight and annotate YouTube videos, which can then be summarized into shorter text.
Free Chrome and Safari extension for summarization.
Supports summarization of YouTube videos, web articles, and PDF documents.

Cons of Glasp:

Limited to summarizing YouTube content, with no dedicated mobile app available.
Potential oversights in the summarization process, missing important content.

3. Hypotenuse AI: Summarizing Lengthy PDFs

Hypotenuse AI offers advanced AI-powered summary generation, with a focus on summarizing lengthy PDFs. This powerful tool allows you to automatically generate summaries in paragraph format or bullet points, making it easier to extract key information from extensive documents. Additionally, Hypotenuse AI provides support for multiple languages and various export options, including PDF, DOCX, TXT, and direct publishing to WordPress.

Key Features of Hypotenuse AI:

Generate Multiple Drafts: Customize the number of drafts you want to generate.
Multi-language Support: Works with many languages, including Bulgarian, Chinese, Danish, Dutch, English, French, German, and Japanese.
Various Export Options: Summaries can be exported as PDF, DOCX, TXT, and published directly to WordPress.

Pros of Hypotenuse AI:

Supports generating summaries in paragraph format or bullet points.
Capable of summarizing PDFs, web pages, and YouTube videos via URLs.
Option to upload images or embed links within the summaries.

Cons of Hypotenuse AI:

No free plan available (limited free trial with credits).
Occasional mistakes or lack of originality in the generated content.

4. Sharly AI: Summarizing Multiple Contents at Once

Sharly AI offers a unique approach to summarizing multiple contents simultaneously. This tool allows you to drop links or upload files directly from your computer to generate summaries. Sharly AI's chat-like interface enables you to chat across multiple contents at once, making it a convenient option for summarizing various materials. However, it may not be the most reliable choice for summarizing complex documents or files.

Key Features of Sharly AI:

Supports Many Formats: Upload and chat with PDF, TXT, DOCX, HTML, CSV, and RTF files.
Summarize via URLs: Summarize online content directly through live URLs.
Fast and Reliable: Generates top-quality summaries in as little as 2 to 10 seconds.

Pros of Sharly AI:

Free plan available (with limited features).
Ability to create collections, facilitating chat and collaboration across multiple contents.
Provides answers to questions regarding uploaded documents.

Cons of Sharly AI:

May not be suitable for summarizing complex documents or files.
Paid plans are relatively expensive with fewer features compared to other summarizers.
Occasional missed important information in generated summaries.

5. Semrush AI Summarizer: Summarizing Long Text and Articles

Semrush AI Summarizer is a genuinely useful and free summary generator that excels at summarizing long texts and articles. Unlike some free apps with character or word limits, Semrush offers a "no character limit" feature, allowing users to generate unlimited summaries. With customizable summary formats and length options, Semrush provides flexibility in tailoring the generated summaries to meet specific needs.

Key Features of Semrush AI Summarizer:

Customizable Summary Format: Choose between paragraph format or key highlights in bullet points.
Adjust Summary Length: Generate summaries in different lengths, ranging from short, medium, to long.
No Character Limit: Generate as many summaries as you want without any character restrictions.

Pros of Semrush AI Summarizer:

Ability to extract the main idea and remove unnecessary text from the summary.
Free to use, with no character limit.
Suitable for summarizing both short and long-form texts and articles.

Cons of Semrush AI Summarizer:

No option to summarize documents from the user's device or upload links.
Currently supports only the English language.
Does not produce original content, but rather cuts sentences to reduce length.

6. Handoffs AI Summarizer: Summarizing CRM and Calls

Handoffs.com utilizes AI to transform CRM data into easily shareable Summaries, aiming to streamline customer conversations. The platform seamlessly operates within existing CRM, sales, and team tools like Slack, eliminating the need for additional learning or process changes.

Key Features of Handoffs: