Customer Success

Better handoffs, smarter workflows, happier customers.

Use AI to transform your CRM data into immediately shareable summaries, making customer engagements 100x simpler.

Customers love smooth handoffs

New Customers

Streamline the Sales Rep to CSM handoff process with instant summaries and automated workflows. Your new customers will love when you fully understand their needs in the first conversation.

Transferred Accounts

When accounts are transferred on your team from CSM to CSM, ensure a deep knowledge transfer happens with one click. Create AI powered reports using your CRM data.

Escalations

Improve the CSM to Executive escalations with one-click CRM summaries. Prepare your executives with all the background and customer understanding. Your customers will be impressed!

EBRs/QBRs

Come prepared to every Exec Business Review / Quarterly Business Review with the right information at your fingertips.

Map out your handoffs
Setup your triggers
Sync your data
Customize your templates

Standardize your handoff process

Let your CRM data work for you, using automated routing to trigger and manage assignments throughout your sales and customer lifecycle.

Your customer shouldn't have to repeat themselves to everyone every time.

Improve customer NPS.

Reduce customer churn.

Speed up time to value.

Increase CSAT.

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Better Handoffs = Better Retention

It is time to unlock the valuable customer insights stuck inside your CRM, inboxes, and business software. Your customers will thank you!